There are situations, one comes across when travel...

There are situations, one comes across when traveling, that are unpleasant. Being stranded in a snow storm is one of them. Especially with four kids and grandma in tow. Most hotels will take advantage of this situation. The Lodge at Vail, and the evening manager Coleman Zimmerman in particular, went above and beyond my expectations. Coleman turned this "unpleasant situation" into a relaxing and comfortable side-trip. I wish we could have stayed longer and will definitely go back under better circumstances!!
Thank you Coleman and The Lodge at Vail!