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Evolution Scaffolding Review of Novotel Rotorua
We paid for a double studio for 2 nights. When we ...
We paid for a double studio for 2 nights. When we arrived, when we arrived we couldn't check into room till 7pm due to staffing and cleaning issues, the original front desk people we dealt with were reluctant to do anything further but ring cleaning staff etc.
Credit to the manager as he transferred us to another room. We headed up and found it was mid clean. So went back and they ended up giving the room for half price.
The staff are great from cleaning to bar staff. Engaging and friendly.
Handy to township and main eating areas.
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