Sabrina B

Review of Southgate Buick GMC

The absolute worst experience I've ever had buying...

The absolute worst experience I've ever had buying a vehicle. We were rushed to make our purchase, we even asked to see vehicles that were larger than what we were originally looking at and were told "oh we've got the one you asked about all washed and ready to go." My husband asked if we got a full tank of fuel and we were told " we aren't commission, we are salary and don't give out gas cards like those go auto places." The next day my husband called them and said we weren't happy with it and wanted to upgrade and he was told he had to live with his decision. Its been a week and our experience was so bad we already traded in the car we bought on something that was going to work for us. Thank you to Ford for working with us on finding something that was going to work for our family.