We went for a very quick last minute trip to Chica...

We went for a very quick last minute trip to Chicago and stated here. Literally from the minute we arrived every staff member was awesome! I need to specifically mention Jesus... He loaded all our things onto a care and took them upstairs and unloaded then for us even though we weren't valet. He then took the time to tell us about places to go and where to park! He let us know the best times to go to the roof with the kids and the best places to eat! Such an awesome welcome! Checking in was so easy!!!! (The fresh warm amazing cookies helped ) I was even able to text, yes text, the front desk and get a late check out. The hotel even sent me a text before I even got there to make sure I knew to arrive at a different door due to construction and sent me a text the day after I checked out to thank me for my stay. I normally find the cheapest place to stay while traveling so I can spend more elsewhere, but this hotel hands down was one of the best ever!!! And perfectly located!!! Thank you so much! We will definitely stay again