M

Maria Corral

4 years ago

We purchased a dining room set, made by Dinec in 2...

We purchased a dining room set, made by Dinec in 2014. In 2017, I wrote to Barrymore to let them know how poorly the chairs were wearing. They never bothered to respond. Now, two years later, the chairs need to be reupholstered. Terrible quality and customer service.

Update: November 2019
I am pleased to note that the president of Barrymore contacted me and we worked towards a satisfactory resolution to my concerns. Thank-you Barrymore for your flexibility and professionalism in arriving at a compromise.

Comments:

No comments