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Gary White Review of Toyota NWA
Unfortunately I have found Steve Landers Toyota to...
Unfortunately I have found Steve Landers Toyota to have the poorest communcation of any dealership I have dealt with. My vehicle has had issue that has been difficult to resolve. I have spent several hundred dollars on diagnostics and repairs that didn t solve the issue. The toughest part is Service Manager and the Assistant Service Manager don t return calls or take days to respond. As frustrating as car issues can be to have poor communications make it much worse. The good news for me is I took my vehicle to the Car Clinic and they found the issue immediately and surprise provide communication when needed.
Sad this dealership has such poor leadership in such an important area.
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