Pierre C

Review of Mercedes Benz of Miami

I just left the your service center and this is th...

I just left the your service center and this is the worst experience ever. I will never go back. I booked online and woke up early to drop the car. Price and everything was selected. I got there after a long wait. The guy came an quoted me 10 times the price quoted by the site. When I ask him to justify he said it's probably a mistake that's not correct, then he told me feel free to take my car and leave. Thanks for wasting my time. This is shameful for your brand.

I am changing my review after going back and giving the dealership a second chance. I have to admit they really made a difference and I am happy I went back. They helped me with my car and I truly got VIP Service. Thanks so much for making a difference and turning a bad situation around.