Horrible customer service!!! They do NOT respond t...

Horrible customer service!!! They do NOT respond to emails messages!!! And typically I end up hanging up after being on hold for over 10 minutes- It is so difficult to get clear information about my account and orders. I recently reactivated my account to find the same incompetent and unresponsive service that I experienced years ago!! If you can avoid using Edgepark to order your medical supplies please do! This review does not refer to the individuals who eventually answer my calls...they are always very friendly. However, no one seems to know what they are doing.