Date agreed by phone, due to interest of two used ...

Date agreed by phone, due to interest of two used cars. Appointment was very fast - already the next day we could come.

Well then the mess began ..
We were completely ignored by two employees when we asked for our advisor. The third one has at least replied that our advisor is still determined to smoke. Okay he does have an appointment with us for 10 minutes but hey ..

He then joined, asking us to go to his office. Of course, no documents were prepared, this he had yet to search together and has printed the cars on which we were interested printed on the table and WE should explain why these cars why BMW why why why ... Came like a test. Ask me today why

We were offered no water, no coffee nothing. We decided quite quickly for the one car. Suddenly, the consultant got up and said he had to clear up quickly. After about 5-6 minutes, he came back ... yes, he was a smoke .. I've already thought EVERYTHING CLEAR!
Of course he did not have the key for the car, so wait again.
Car good condition - summer tires were borderline but has agreed to put another set of used winter tires
Ok we contracted everything so far regulated, inspection - we were told anyway - is still being made we can get the car in about 1 week .. he sends the letter directly to us so we can register the car.
Of course the letter did not come! Only after calling and afterwards asking the letter came on Saturday by express - it was forgotten to send. Ok, everything would not be so tragic if you did not say in advance you would ship it out the next day.
We could then pick up the car after 2 weeks! Of course not everything went smoothly here, the second key was not in the house, he sends it to us.
Even on the same day I noticed that the spray system is not working and something in the engine compartment klapper. I thought it was a check made before the sale?
Now it's up to BMW in the workshop and I'm curious what comes out! but even here you will NOT be notified if the car is not ready on the day! Call again ...

The key came then by the way when we telephoned back - after 6 weeks ..

Conclusion I would not buy a car here anymore. The advice the staff .. no - I think somewhere else you will be better advised. Cars and prices are great, that was the only reason why we chose this dealership.