Would I rent a property through Bushby Property Gr...

Would I rent a property through Bushby Property Group? No.
I called to express concerns re environmental pollution at a nearby property and the representative said I had responsibility to advise council. They said they would not advise the owner, even if I sent photos.
Would I as an owner wish to know about my property?
Abrogation of agent responsibility? Profit over owner protection? Hmmm.