S

She Will

3 years ago

I had a reservation in Winston-Salem on a Saturday...

I had a reservation in Winston-Salem on a Saturday at 2pm and experienced car trouble around 10am. So I was totally convinced that I would need to cancel but from my first call to Hendrick (squeezing me in at 11am), to me coming in and speaking with Don and Mr. Peacock, I felt more and more reassured that I could still make it happen. I was able to talk through my service appt. and grab a rental in time to make my reservation and drive back and turn the rental in and get my fixed Element by 5pm. Excellent all around!

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