Sheri

Review of Everwell Inc

I am retracting my prior review and giving Everwel...

I am retracting my prior review and giving Everwell the stars they deserve. Let's make this clear to all. The right service tech who is a true representative of the company and does the job thoroughly makes all the difference in the world. There are three people from this company that I would like to recognize. First, Amanda who listened to my concerns as I explained my frustration. The next is Austin, who was the service technician that came out and did a great job of walking us through all the testing. He provided explanations through every step of the service process and replacement of the media that filters the water. I appreciate that he took the time to also answer my multitude of questions that helped me to get a complete understanding of how the system fully works. Most importantly, I appreciate his explanation of how to read the system and what to look for that might be a concern. Both Amanda and Austin are an asset to Everwell Inc. and I cannot begin to express the gratitude I have for their patience and work ethic. Last I want to thank the owner, Kevin who responded to my first review with an explanation of what should have happened and why it should have happened in those steps. The biggest thing I want anyone who is reading this to know is...Before putting in the Puronics system through Everwell, our water at home was "horrid," it was so bad my stomach hurt if I drank from the tap, our water was so hard it ruined our water heater within four years and we had calcium and lime deposits ruining our showers, sinks and toilets. This system saved our plumbing system by softening the water and filtering out the particulates that made the water undrinkable. Since putting in the system, everything has been great. We do not need to buy bottled water, because the water we have now taste great. So thank you Everwell and Everwell staff, especially those I have mentioned.