I really don t know where to begin. Delayed check ...

I really don t know where to begin. Delayed check in and the rudest front desk staff I have ever interacted with. I stay in hotels frequently and while I know this is not the four seasons, all we can ask for, and at all price points, is friendly and accommodating service. Not sure if all of whistler is generally going down hill in terms of quality, but you pay a whistler premium here but get motel quality. The room was outdated, dark and incredibly small. It featured a Kitchenette which is an arms length away from where you rest your head on your bed (gross). My bf and I took one look at the bathroom and wanted to head home. There were hairs in the sink and the shower needed a serious scrub. We tried to give this place one last shot when we checked out their pool and hot tub . The outdoor hot tub fit maybe 2 people and not more. The pool was not heated and over crowded at the time. I ve stayed in Hilton in the US and it was never this bad. I will not be returning.