george farquhar

Review of Saffron Estate Agents

This company in my experince do not respond to ema...

This company in my experince do not respond to emails or phone calls from tenants or landlords. This review is prompted by a case where operating as an agent for an owner occupier in a shared tenancy building under their management. They would not respond to emergency calls or emails notifying then of the fire brigade having been called to one of their properties for a suspected gas leak. Their main office number is repeatedly not answered and their extensions for lettings and property management automatically transfer to a Vodafone mobile which is not answered nor calls or messages responded to. This creates an image of a lack of professionalism and casts a poor light on their attitude to either property or occupant safety.