The very definition of omotenashi.

The very definition of omotenashi.

To date, one of my best hotel experiences ever. Rooms, staff, service and location were fantastic. Most staff speak Japanese and English, so it made it easy for my family to communicate. Requested items arrive promptly and room service is fantastic.

I can also wholeheartedly recommend the restaurants attached to the Imperial. Kamon in particular is my favourite (amazing price and amazing food). However, the bars leave a bit to be desired; drinks were rather mediocre. Better cocktails/bartenders can be found at bars out in Kodaira.

Overall fantastic experience.
I stayed over on 2 separate occasions, in the Spring and Summer for about 3 weeks total.