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Marc Spears Review of Downtown Spirits
Great business, nice folks, excellent selection. W...
Great business, nice folks, excellent selection. Why 2 stars? Their delivery system leaves much to be desired. I ve placed two orders through their website (they re no longer available on Drizzly) and both have been massively delayed.
They charge $10 for delivery (double their competitor) and promise to be there within an hour. The reality for me has been more like 1.75 - 2 hours. On both instances, I ve called them at the hour mark and been told that my order slipped through the cracks and they would send out the driver ASAP . This is unacceptable for a $10 delivery charge.
As much as I d love to continue ordering from them, I will be taking my business elsewhere. In the days of ubiquitous online ordering, reliability matters.
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