Jacob Saldinger Review of driversselect
I bought a car here, but wouldn't send anyone I ca...
I bought a car here, but wouldn't send anyone I care about here. I have my own financing and the dealership did everything in their power to stop me from using it. When I requested a purchase order to send my bank (a common request which many other dealerships have been happy to comply with, I was sent a poor quality jpeg attachment which was not a purchase order and told via email "This is our only form of a purchase order. Any other form of action requested from an outside lender is not in our capabilites (sic) or in our business model. We follow 0 stipulations with outside financing." When I did finally purchase the vehicle in person I was presented with a purchase order to sign. I suppose in the 24 hours between the email and my arrival at the dealership they suddenly acquired this new purchase order.
This dealership models itself after CarMax & Texas Direct Auto, but fails to deliver on their ease of use & customer service fronts. They boast that 80% of their customers use their financing, but it seems this number is only so high because they take deliberate actions to make themselves hostile to outside financing. I could honestly continue this review for another ten minutes, but that wouldn't help anyone. Steer clear.
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