Brent Weber

Review of Lexus of Nashvillle

I can't speak to the sales experience, but I have ...

I can't speak to the sales experience, but I have brought my 2004 gx470 into the service department on multiple occasions and have experienced excellent customer service, communication and overall treatment. I am usually set up with a loaner vehicle, I am informed truthfully what is going on with the maintenance item being worked on, and have even been comp'd different items if the work took longer than expected or if it was a simple fix. Marko has been my main point of contact on multiple occasions and he takes great care of me from start to finish. I definitely trust the service department here to take great care of my vehicle and will continue taking my vehicle here until I am proven otherwise.