Unfortunately, the right hand doesn't know what th...

Unfortunately, the right hand doesn't know what the left hand is doing. I live in Cave Creek and received a letter today saying that I had CHOSEN the Tucson Campus as my facility and indicating that I have an appointment today. Tucson is 4 hours away and the procedure was done in January at the Phoenix location after 3 different scheduling problems.
When I called Tucson to find out why my records ended up there, I just got a recording that says no one is there to take my call. I tried 8 times at different times of day and got the same message.
I tried calling the Phoenix location where the procedure was done and the person I talked to was rude and cons=descending and told me to just keep trying Tucson. She would not transfer me to Admin or Records and basically told me to keep trying Tucson , no matter how long it takes.

I have had nothing but scheduling problems, no return phone calls and doctors that act like I am bothering them. I thought that Honor Health was bad, but I am going back to them. At least they can get my records and facility right.