Reham Gaied

Review of Antioch Toyota

This post is about the customer service at Toyota ...

This post is about the customer service at Toyota antioch.
I never expect that when any customer wanna talk to a manager to complain about any service, the service advisor direct him to the wrong person.
I asked them to talk to any manager and they told me that there is NO MANAGER today.
When I asked them to give me his phone number so I can talk to him, they gave me wrong card with wrong contacts.
I really couldn t believe that this can happen.
What a bad experience!!!!

They made me come two times to have my car checked and each time they refused to check it.
I m also concerned that they never apologized for wasting my time instead they kept arguing with me.
Be very cautious when you choose this place for your car service.