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Review of Ramsis Hilton

For a major international hotel chain, this locati...

For a major international hotel chain, this location was very disappointing. We stayed there as part of a tour group and was told that it was at least a four-star hotel. While some of the staff are nice, many of them do not seem to speak English well. We got several calls late at night from different workers at the front desk and we could not understand what they were saying asides from their accusation that we "took something". They finally got someone with better grasp of English to come up to our room (well after we were both in bed) to settle whatever dispute it was. We also had a man working in the lobby shout "Japanese?! Chinese?? Korean!!" at my husband in an attempt to guess his nationality in not exactly professional tones. I would expect that from locals on the streets; not a professional working in an international hotel chain. Also, soundproofing/noise pollution was a huge problem. We stayed on the 11th floor and could hear the noise of traffic 24 hours a day. A large part of it is due to the hotel's convenient location, which is the only reason I'm not giving this hotel a one star.