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Kim Sandhu

3 years ago

A stunning resort with very large villas. Come her...

A stunning resort with very large villas. Come here twice first time during my honeymoon and second with my 4 month old. Second visit did both water and island villa. Island villa is huge rooms with a lovely private pool which is warm. Only thing I didn t like it s a dark room. Water villas are really bright and wonderful views of the ocean. Great with a baby as you have a separate area. Buggy service is a little slow and doesn t take you to the room. Good mix of restaurants. Loved the buffet restaurant.

Reason for 4 and not 5 stars - The service is very hit and miss. Sometimes you get exceptional to very poor quality service. We had an incident with our babies bottles and staff not understanding we needed soap to clean. Ended up ignoring our request then bottles were covered with ants. The team didn t understand that we were not upset because of ants more that our several requests were ignored.

The coco residence bulter provided seemed so disinterested and unhelpful. The rooms were cleaned so much better in the island villa.

Apart from that staff at the restaurant were so kind and friendly to our baby. They meant all our requirements for baby steriliser and cots.

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