Melanie Fiorino

Review of McCarthy, Burgess & Wolff

This company is not a scammer. They're a legitimat...

This company is not a scammer. They're a legitimate debt collector. They were very helpful and accommodating in helping me pay off my debt, and understood that the original creditor was a complete nightmare that didn't communicate properly with me. The only reason I'm giving them 4 stars instead of 5 is because they accidentally ran my card twice on the day I scheduled the payment to settle the account. The voided the second payment immediately, but it took my bank almost a week to bring my account positive after the mishap. But the supervisor, James, and my account agent, Claire, were extremely helpful and proactive in trying to fix their mistake after they found out my account was negative. My bank finally fixed it today.