I just bought a used 2008 Chrysler Town & Country ...

I just bought a used 2008 Chrysler Town & Country from Everett. I live 2.5 hours away so the majority of this deal was done sight unseen. We found the van on eBay and contacted sales. We asked specifically if the van had BlueTooth and were told it did. We closed the deal via phone then drove down there a couple days later to drive it and finalize the purchase.

Upon driving the van home after the purchase we discovered that the van does not indeed have BlueTooth. I have contacted Everett to let them know this. At first they continued to tell me it did have BlueTooth and it was a problem with my phone. I hadn't even attempted to connect my phone so that is not the issue. When you press the bluetooth button in the van it says on the screen "Not equipped with UConnect". I have called my local Chrysler dealer and they told me that this van does not have BlueTooth and it is in the $500 range to add it.

Everett has still not let me know if they are going to make this right. I took their word as professional car dealer and bought this van only to find out that a $500 feature they told me it had is not present. This is one of three main features we were looking for.

Very frustrated and expecting them to make this right. Being told the van had BlueTooth was a huge reason we purchased it. Had we been told the truth we probably would have found another one that had it.

Edit: They did finally pay for the van to have BlueTooth added. I had to pressure them a fair amount but they did come through and do the right thing. It was very much appreciated.