John Baughman

Review of AMP Security

I called for tech support for two problems I was h...

I called for tech support for two problems I was having. James explained the reason for the first issue and suggested a remedy. The second problem took much more time to resolve. This was in large part because I had trouble following his directions. But by texting back and forth photos of my alarm panel innards, I was finally able to resolve the problem. Despite the long time it took and the fact that I disconnected the call, James was patient and professional in his demeanor.