Need a spare part for a Philips Saeco coffee machi...

Need a spare part for a Philips Saeco coffee machine (water tank) and a shaving head for a beard trimmer, but Philips does not sell spare parts. You are only referred to another company, allegedly according to telephone information, I could try to get there.
This makes it easier for me to decide not to buy anything from Philips in the future. If there were zero stars, I would have given them today!