The front desk clerk , asked for my credit to put ...

The front desk clerk , asked for my credit to put on file. Told me the rate of $116 , then gave e me a total of $200 . I asked why so high he then said taxes and incidentals I said we were quoted $139 . I said dont charge my card until this is resolved . He charged my card without my permission. I asked for a manager.He said there was no manager on duty . I showed him the charge and said oh no you will get me a manger. He charged the card. $239. I showed him my phone because my charges go immediately to my phone, he also lied and said the only way to get an discount was to book online. I insisted on a manager and found out it was a lie. You don't have to book online. They do not have microwaves or refrigerators for the guest nor will they direct you to one to use. They told me they don't have microwaves for guest. Very bad experience though out my stay here. I won't go back . Never received such poor service and lack of Amenities at a so called upscale hotel.