Love the Drake...always have. On my tour of teas a...

Love the Drake...always have. On my tour of teas and holiday teas around the world I made reservation. After a decades absence at the famed Holiday Tea time had shown the effect. The court badly worn out in need of restoration or modernization. The decoration old, dirty showing years in storage and use. Table service..nothing matched. Plates chipped. Luke all came from a discount cafeteria sale. The seating excellent. The woman handling the receipt gracious...in between yikes. Honestly the three staff...three coming to take order did not speak English. They understood nothing. No cocktails champagne ever arrived. The tea came cold never refilled. The food rather dried out. Nibbles tasted good..but nothing exceptional or wonderful. For twenty bucks and tea or coffee shop gives you better food and drink. Certainly it is a traditional family crowd..nutcracker and Drake Holiday Tea..but come on...serve a decny tea with hot water, make things sparkle..clean the place..update your service wear..have wait staff understand the customers language..and hire a musician to play holiday music at holiday tea..no longer can I hive a recommendation for tea or holiday tea at the Drake...how sad!