Had a bad experience with this hotel. The rooms we...

Had a bad experience with this hotel. The rooms were ok and standard best Western. We were here with a big work group and had multiple rooms booked for few nights. There was a change in plan that required us to check out 1 day earlier than planned. The hotel lied to us saying this change is not possible due to the booking portal. We called and confirmed that it is not the case. When presented with that info, the lady at the reception said that the management does not like people checking out early and that's the reason. They pretty much scammed us all out of an extra days pay. I will not be visiting again nor will I be looking to best Western properties.