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Jessica Rabe Review of Walser Automotive Group
We put a deposit down on a car on Saturday to pick...
We put a deposit down on a car on Saturday to pick up the car on Monday after work. One hour before we were to pick up the car we received a text message saying they sold the vehicle earlier that day. Not sure how a company can take your credit card and run all the finances just to sell the car hours before you are to pick it up, and then in a text message without any remorse or willingness to work with us to correct their error. Edit - after this we spoke with the manager. They were willing to work with us and were able to find a vehicle with lesser mileage in a compromise In both sides for the situation that had occurred. He did a good job of rectifying the situation as best as he could.
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