R

Robert Green
Review of Quest Trade

3 years ago

Thought I'd leave a positive review after seeing s...

Thought I'd leave a positive review after seeing so many negative ones. My experience with QT has so far only been positive. Their trading web app and android app is very responsive and intuitive. Everytime I've called support, I've been on hold maybe 5 mins (compared to 2 hours with TD). My only gripe with them is their security is a little behind. Luckily I'm young and don't have too much vested so for a couple of years this isn't a concern. I will update my review to 5/5 once QT implements 2-factor authorization (which they are apparently working on). I will also update my review soon as I have a negative experience.

Add: for everyone complaining about "hidden fees". They are not hidden. They are listed on their website. I took them and tossed them into my spreadsheet and they have been accurate. They also show you EXACTLY how much the trade commission is before you place an order. So stop being so lazy and take the time to read. I feel it's a very vocal minority of naive, and maybe even just plain dumb, people who are rating them poorly. Again I'll update my review upon any negative experience and keep this initial review here so you can see that it's entirely honest.

Update: 2fa auth has been added. Another promise has been bracket orders on their phone app (right now I can only do them on the desktop client). I will keep 4/5 until the phone app is a bit trader-friendly.

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