I've owned 3 bmws but because I look young(because...

I've owned 3 bmws but because I look young(because I am) I hardly got any respect when trying to get my car serviced for a recall. I wanted a service record of my m3 and it took me 40 minutes before someone finally helped me. The lady at the front desk told me I couldn't have my own service records to my own car. So in the end I was helped out but the disrespect I got definitely means I'm not coming back again. On a side note I got my oil changed here once and the mechanic wrecked my car on a test drive when it was one year old. 3 weeks stuck in an Infiniti. I've always love BMW but because of everything that has happened at Murray I'm not pleased with their services.