The first time they throw me out of a place! It wa...

The first time they throw me out of a place! It was a very violent experience and I think it should not have been necessary. We went to celebrate Mother's Day to spend a relaxing day and took the offer of residents for Spa, massage and food. The Spa is quite small, facilities are lacking, you have to renovate the ones that are there and it was something dirty, besides there was no one and we had to wait more than half an hour for them to take care of us. The massage was great and I have no complaints about it, perfect location and very good service, even if we were a bit rushed to go from the Spa to the massage area because we had to fill in information for the massage that they did not even read. The food was correct, without more, although in the end there was no one to assist us, but the place was perfect. So far, with the small problems, we had enjoyed our day of relaxation in a beautiful place on our island, but it was time to take a bath in the pool, after asking the staff if we could do it, of course. Apparently the girl who treated us was a fellow and she did not know that was not included in the offer. The terrace was filled with girls whispering and in 5 minutes they were already telling us that we could not be there, making my mother the biggest shame of her life. Comment that at that time, more than half of the hammocks on the terrace were free. I sincerely believe that it was not the best way nor the treatment that a Balearic resident expects when he will enjoy a service, for which he should also be treated as a client. We feel despised, violated and ashamed. I doubt it will come back.