If you want zero service this is the property mana...

If you want zero service this is the property management company to employ. Nothing gets done and residents are constantly running after the property manager to execute the bare minimum tasks (cleaning, disinfecting, safety, maintenance, concierge service, etc..). We had a security issue in our building which took over a month to resolve because they drag their feet on everything. The concierge service they offer is sub-par, definitely not suitable for a luxury building. Stay away from ICC if you need a professional and efficient property management company, especially if you are running a high end building.