Was really excited to stay here as it looked gorge...

Was really excited to stay here as it looked gorgeous. The room and grounds looked nice. However, when I got a total from the room if had a brown stain and a hair on it. I was by the pool so I took another towel from the station, yet another brown stain from the clean towels. The room has dust everywhere too. Was not impressed by staff at the bar, we couldn't get frozen drinks to sit by the pool because they closed the outside bar and that's where the blender was. Staff refused to bring it inside. To top it off they were so slow making drinks and the bar wasn't even that busy.