Just want everybody who installs PGT windows produ...

Just want everybody who installs PGT windows product to know that they need to check all their newly placed windows for a year for stress cracks since these are not covered anymore after one year.

We Bought PGT windows and sliding doors plus front doors via BnT in Fort Lauderdale the latter provided great service and mounted the windows and sliding doors plus front door in a few days and left the building clean afterwards. One of the sliding doors was damaged and replaced by BnT without any issues. Our house has a second story with three bedrooms and a bathroom, which we rarely use and have blinds for all windows. When in March the Pandemic started I needed to start from home and one of the bedrooms was converted to a home office.

When the blinds were opened I noticed a crack in the upper left corner of the window which looks like it was there for a while because of the dis-coloring around this obvious stress crack. After contacting BnT they told me that PGT windows are only guaranteed for the first year for these kind of cracks which seems odd to me since their Competition window manufacturer have a life time guarantee for these kind of cracks. We were just one month over the year and no claim was excepted