There bills are so difficult to understand! 1st It...

There bills are so difficult to understand! 1st It says electricity charges due, 2nd total current amount due, 3rd statement closing balance, oh don't for get overdue amount, because I paid the wrong amount. Unfortunately they charge you $1 a day for overdue amounts. If paid the wrong amount & say it's 50 cents difference they then charge you $ 1 dollar a day on top of the overdue amount, this is daylight robbery. So over trying to work out their bills, definitely NOT CLEAR.
I had all their charges reversed for 2 months after writing to their complaints panel, but the same continues to happen.
After my orginal feedback....
I have been in negotiations with pulse & we have worked through the problems.
They have CREDITED back the amounts that they charged, in GOOD FAITH. So they do try to help.
They understand that their BILLS are difficult to read.
But it's there system that adds overdue fee's to your account. Even if your overdue 50cents, it will still charge you a dollar a day. Make sure you PAY the right amounts every time. RING if in doubt. Some ppl are better to deal with then others in customer services :-)
I have looked around & still feel their pricing is the LOWEST in "low user" power suppliers.
Sometimes it's the PUTTING RIGHT that counts :-)