My daughter had hearing test at Audiology Departme...

My daughter had hearing test at Audiology Department, Wallace Tower. Dr. Jannifer A Drob approached professionally to my concerns. Test took about 20 minute. But fanancial/billing department ripped me off. Before making appointment I provided my insurance info. And clarified how much this test will cost. They knew beforehead what test I need, because pediatrician sent them referral. I was told that I will pay my copay only. The day when test was done, I came to front officer and told them to charge me for test. For what I was told, I don't owe them anything as it was examination. After 2 weeks I receive a bill for $511.00. I called billing department, and was told that they consider it like outpatient service. This was deductible of my insurance. I told them why they did give me wrong cost information before appointment was done. For what, they told dont know who gave info and appolized FOR MISUNDERSTANDING. But I still OWE THEM MORE THAN $500 FOR 20 MINUTES HEARING TEST. You know, this is just simple test, nothing specific!

Update: I want to thank Family Advocacy team members, Shannon Martin and everybody who was involved in my issue. The bill for my daughter's exam was waived and now we pay only co pay. I didn't believe that team could do anything with my bill. But they kept in touch with me at every stage of investigation/ process and helped me even morally.
These things mean a lot for me. Thank you very much!!!