Teresa Genta-Fons

Review of Northern Virginia Foot & Ankle

Staff, facilities, treatment areas and medical att...

Staff, facilities, treatment areas and medical attention are superlative. From the moment you hear a nice and friendly voice to schedule/remind of appointments (and not just a machine) up to the nice offer of water or coffee while you wait for the Dr., the checking in and out processes which are quick and efficient, this practice is a notable exception from any in the DC area. You are back to being a human, and not just an account. You feel that a welcoming team is ready to help you in your healing (and mostly) painful healing journey. You are always informed of that is needed and why. Insurance issues are discussed upfront and no " hidden costs" are sent to
our insurers.

Overall, I have been coming to NVFAA for 6 months and they can count on my loyalty to continue as their patient. My congratulations to Dr. F. Smith are heartfelt and sincere. He is involved and committed in your treatment. You trust his recommendations and he delivers!