Stacy Kline

Review of 1500 Degrees Restaurant at the...

Watch out at this hotel, many things not explained...

Watch out at this hotel, many things not explained. First of all, there is one adults only pool on the property however if you are not staying at the Nobu hotel, connected to Eden Roc, you are not permitted to use the pool. Also, this is another typically resort where they allow people to come out early and claim every chair around the pool simply by placing a towel on it. You will find most of the chairs unoccupied all day, however that towel placed on it at 9am is still there. Poor management! Regarding the beach, you cannot simply go to the beach and grab a chair. The chairs are locked up and you have to check in with an attendant who then unlocks the chairs and places them in the sand....for a tip. Finally, the resort places a 22% service fee on all food and beverage bought around the pool areas. I am normally a very good tipper, 20% minimum plus, but I want that option to be given to me so that I can expect good service and choose to reward those servers that enhance my experience with a 25-30% tip. In the case of Eden Roc, we received very poor and inattentive service because the 22% is already added. We definitely need experienced an I don t care attitude each day. With so many choices along Miami Beach, I m not sure that I would return here. That said, Malibu Farms on site outdoor restaurant, had very good food and live entertainment.