4 years ago

Clearly disappointed, terrible customer service, o...

Clearly disappointed, terrible customer service, overpriced, rude
I have to insist on the customer service: taking days to answer one e-mail (or never answering at all), never answering the phone, not speaking English (therefore a huge language barrier)
We did not have hot water or heating for days in winter
I do not recommend staying there, wasting your money and your time

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