M

M B

3 years ago

Unfortunately I had a terrible bridal consultant. ...

Unfortunately I had a terrible bridal consultant. Prior to coming to Brickhouse Bridal, I tried on dresses at Weddings by Debbie and Davids Bridal, but was unable to find anything I loved. My consultant knew this. After trying on a few dresses, I finally found one that I really liked. I wasn't ready to 100% commit to this dress, and had a few more pulled to try on, so I requested to try on the others. The consultant was very irritated by this and asked "Are you here to buy a wedding dress, or are you here just because you want to try on pretty gowns?" She was very pushy and made me feel like I was wasting her time.

I came back later that day, tried on the dress I loved with a different consultant (who was very sweet and understanding) and purchased the dress at that time.

A coworker of mine recently went shopping here with a friend, and as I described my experience she instantly knew which consultant I was talking about. Unfortunately she had the same woman and had a similar experience, and left without purchasing a gown.

Overall, Brickhouse Bridal has a beautiful selection of wedding gowns. The store is very pretty, with plenty of chairs and mirrors available. The majority of the ladies that work there are very kind, helpful, and friendly.

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