Zachary Cava

Review of Paragon Sports

Not impressed with the customer service. Received...

Not impressed with the customer service. Received a pair of defective boots. Was originally told I could return them, but later told that since I had worn them I could only exchange them. Then was informed that they no longer had my size in stock so I could only exchange them for a different size. This turned out to be okay, but 4 months after I got the boots they've worn a hole. I contacted Paragon Sports and was told they no longer accept returns and that I need to talk to the manufacturer directly.