Jeron Paul

Review of Dream Racing

I booked an event for $800 around 10pm on November...

I booked an event for $800 around 10pm on November 9th, 2014. I received a confirmation shortly afterward. My wife and I were excited because we were planning an impromptu trip to Vegas the next day. Unfortunately, that night I got a horrible case of the flu. Despite feeling very ill I called the company several times requesting a refund even before they opened for business. I even left a message. I finally reached a live person at around 8am. He informed me that in the fine print, I had signed that I couldn't request a refund. I told him of my specifics. He informed me that he would give me a voucher that would expire within 12 months. I told him that I lived very far away out-of-state and that we had no plans on coming back anytime soon. We have kids and we have to arrange sitters and schedules months in advance. They said that they thought it was "fair." It is obvious to me that they just wanted to collect $800 for doing nothing. There is no way that I incurred the business any cost between 10pm and 8am the next day. While I am sure that they are "legally" OK, others should be aware of their ethics.