Skip Gregory Review of Higher Ground Bicycle Company
Really, really great service! After researching th...
Really, really great service! After researching the internet for bike racks, I dropped by for the first time near closing to look at what they had. A sales person named Judy showed me a couple of racks they had in stock and when I asked if I could try it on my truck, she said sure and picked it up and took it outside and mounted onto the hitch. I was so impressed with the rack, a Kuat Transfer....really nice rack for the money...and with her enthusiastic service, she even put the locking devices on for me right there, I bought it immediately and have been really happy with the purchase ever since.
Then today, after we were on a long ride, we stopped by again to try to find a pair of handle bar covers for my wife's bike. They had a pair we wanted and they installed them right then. I was also having some problems with my bike in that the chain was jumping and slipping (the internet said it was probably a worn out freewheel) and even though it was again near closing time, they took it right in and repaired it while we got a bite to eat at Momo's next door. I have never seen such professionalism, such great service and reasonable prices anywhere or any business. Keep it up guys. You have won over all of my business from now on!! Thanks!!
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