Molly Hoke

Review of Piazza and associates

I have owned a townhome in Montgomery Woods since ...

I have owned a townhome in Montgomery Woods since 2007. Served on the Community s Homeowner s Association Board for many years. I was concerned when I was on the board that the community was not getting the sufficient attention it deserved from the current management company (Piazza and Associates) as well as the landscaping vendor they were employing. In my opinion, in the past year if so, both situations gotten worse and need urgently addressed by the current board.

I have put in a handful of maintenance request since I lived here and submitted 4 recently on March 17th. Two were simple landscaping requests for the front of my house- lawn reseeded as large parts are bare (happens quite frequently) and to have a tree checked missing a lot it bark. Zero communication about or action on either despite me checking on it yesterday. The landscapers came today and spray-painted 5 neighbors lawns thought (as well as parts of the street) and it looks terrible.

Another request I did hear about was replacement of my front deck/landing which is looking very worn. I was told I was in the current phase and that the vendor would complete as many decks as possible this year but no info was provided on when that work would take place and if mine would be replaced this year.

The last request was to have 4 formerly beautiful shrubs on the front of my home replaced that the current and former landscapers pruned down way too low so the shrubs are dead and/or misshapen. Apparently they can only remove as the shrubs are the owners responsibility (despite the landscaping company the management company employed being the one who due the damage).

I am considering spending my own money to fix it all even though this is the management company s responsibility.

I feel MW homeowners deserve much better service from the management company and landscaping company for the money we pay in monthly dues and would strongly urge the board to consider replacing both ASAP.