David Lemoyne

Review of Parc Safari

Visit to Parc Safari on August 8, 2017.

Visit to Parc Safari on August 8, 2017.
2 children aged 4 and 6 and 3 adults.

Waiting for the ticket office in our minivan, we are offered to change lanes since the luggage rack on the roof may not pass under the roof of the ticket office. 2 employees are asked to inform us of the maximum height of a vehicle that can pass under the roof of the ticket office. No employee has the information. No display indicates the maximum height for a vehicle.

Auto Safari.
The sign at the entrance indicates that the usual duration for the route is 45 minutes and that the current duration is 45 minutes. None of the animals, apart from the ostrich, ate kibble. An employee whipped our vehicle while trying to move an animal. No one is responsible for ensuring that vehicles in the left lane are operated as recommended. Result, 1h45 for a course which was to take 45 min. Obviously, we would have chosen to do other activities and return to the car safari later if the information at the entrance had been adequate.

2:30 p.m. Birds of prey shows. Total duration of less than 10 minutes. For your information, Mont Tremblant offers a similar show of more than 30 minutes. Nothing to do with the quality and duration of the show.

Unhealthy toilets and many out of order.

Snacks of lions. Total duration, 3 minutes (and I am generous over the duration).

Africa platform. It's 6 p.m. and we still have our damned boxes of Safari kibbles that your animals have been sulking all day. Maybe we should think about stopping selling it or changing the recipe. People end up throwing them anywhere. Miraculously, my son managed to touch a giraffe while another visitor fed it with bananas, celery and other fruits. We go to the disinfectant distributor to follow the recommendations of Parc Safari. Obviously, the dispenser is empty. Like everyone else for that matter.

Tube descent (tripe). $ 6 to wade in 2 feet of water of questionable quality. And what about the traces of rust strewn along the route. At the exit, another of your employees, more interested in impressing his colleague than in paying attention to visitors, drives at top speed in a golf cart and passes far too close to my children. No problem, he is very good.

Visit the reptile pavilion. Interesting but several vivariums are empty. The exit obligatorily passes by your shop. Ah yes! This is the only place on your site where we were able to disinfect our hands, your distributor was not empty!

Small dolphin lagoon sauce. It is 6:10 p.m. and the lagoon must close at 6:30 p.m. We can know because it is posted at the entrance and your employees make it clear to us with their silly looks when they see us. Not a smile or a hello. Here however we are very strict on the closing time. 6:26 p.m., the water games are closed (don't worry about my watch, it works very well, it's a GPS / satellite watch with formidable precision).

For the first time today, we can see employees picking up trash from the floor.

We are heading to your new inflatable play facilities. Bravo, it is successful. At the top of the slide with my daughter, an employee requests that the access to the slide be closed. It is 6:56 p.m. Real professionals!

End of the day.
It was our last visit. An unpleasant customer experience focused on profit and starvation, a messy and totally outdated site, an entry price that does not correspond to the quality of the facilities, mostly immature, demotivated and unsupervised employees and an atmosphere overall hay spit strewn with I don't care.

To avoid, totally.