W
Wayne JonesReview ofBasil Ford
Always a hassle with the service department. Alway...
Always a hassle with the service department. Always waiting longer than promised or rushing the job and creating more problems While changing an O2 sensor they broke the sensor off in the catalytic converter. I understand while some unforeseen situations arise, giving me a factual repair timeframe and good communication is important. Now I'm waiting longer and wasn't offered a discount on the repair due to their carelessness. They did provide a free rental vehicle. Thank you for that!

Comments: