H Street Chic

Review of Joe King'sShoe Shop

Wonderful selection - fantastic customer service. ...

Wonderful selection - fantastic customer service. On a trip to NH from TX, I purchased a pair of beautiful wedge sandals from Joe King's in Concord. The staff was helpful and friendly - and I was thrilled with my new shoes. However, after 6 or 7 wears, I found that the rubber sole on the bottom of the sandal was coming away from the cork wedge. Disappointed, and a little concerned about my options since I live in Texas, I contacted the store and spoke with a delightful manager (Sam) who provided me with several options and ultimately agreed to send me a replacement pair of shoes AT NO CHARGE to me. I love to shop small retailers and am thrilled to have confirmation, yet again, of one of the many reasons to do so. All the way from TX, thank you to Joe King's and to Sam! I have many friends and family still in NH - and will certainly be sending them your way.