Emma L

Review of Reliant Real Estate

We're only 4 months into our lease and already hav...

We're only 4 months into our lease and already have more than a couple complaints. The main issue is maintenance - I don't know where the miscommunication is, but we have asked for many things to be fixed (such as a leaky window, broken dryers, a window nearly falling out, a broken toilet, the shower drain not working) and it has been like pulling teeth to try and get these things looked at. They have come for the broken toilet, but only after practically begging them (and they had previously fixed it but the fix was so poor that it broke immediately after the maintenance service left). While they were here for the toilet, nothing else was looked at. Again, I don't know if this is on the maintenance company or Reliant, but it is frustrating. The dryer has also been an issue - they don't run for the allocated time and won't dry clothes. Given that there is a national coin shortage, it is hard to keep finding quarters, and we don't want to pay for a dryer that just doesn't work. When moving in, it was not fully cleaned and still smelt musty - we get that it is an old house, but we came in about a week after the previous tenants moved out. These are the main concerns - more will probably come up given that we are still living here. Look for an update in May.